Refund Policy

At FREYONEX, we are dedicated to ensuring the satisfaction of our clients with every product and service we offer. This refund policy outlines the terms under which a refund may be granted and the procedures associated with it.

Eligibility for Refund

• Products must be returned within 30 days of receipt.
• Items should be unused, in their original packaging, and in the condition they were received.
• Proof of purchase must be provided to process a refund.

Refund Process

To initiate a refund, please reach out to our customer service team at [email protected] or call us at (555) 123-4567. Once your request is approved, you will receive instructions on returning the product. Upon receipt and inspection of the returned item, a refund will be processed to the original payment method within 7-10 business days.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards and promotional items.
• Customized or personalized products.
• Items marked as final sale.

Contact Information

For further assistance regarding refunds or any other inquiries, please contact our support team at:

FREYONEX
123 Business Lane
Suite 200
Metropolis, NY 12345
Phone: (555) 123-4567
Email: [email protected]